Archive for June, 2010

Bully for Brontosaurus +

Thursday, June 24th, 2010

Picture that impossibly big dinosaur with a neck so long that its head has to call a different time zone to talk to its tail.
As it moves, the head of this creature engages with everything from predators to food to weather far sooner than the rest of its body. Metaphorically speaking, the head is aware [...]

How To Turn Your Employees Into Raving Lunatics

Wednesday, June 2nd, 2010

My friend Randi Busse of Workforce Development Group teaches her customers how to “turn your customers into raving fans.”  That inspired me to use some good ol’ reverse psychology and talk about how to turn your employees into raving lunatics.
Nobody intends to turn their employees into frustrated nut jobs, but the fact is … it happens. Here [...]